What is Hosted Voice?
Hosted Voice over Internet Protocol (VoIP) is a cloud based telephone system which sends communication over the internet.
It allows businesses to easily communicate and collaborate, it’s easy to set up and there’s little to no maintenance required.
Is Hosted Voice the right choice for my business?
Many businesses have previously opted for ISDN Telephone System. ISDN is a system that has been in place for the last three decades (launched in the late 1980s) and, whilst it may be viewed as reliable, it is now legacy technology.
When reviewed against newer developments in VoIP, ISDN is now expensive, very inflexible and contains outdated features.
Therefore, many businesses are now adopting Hosted VoIP due to the setup and management being simple, easy to scale and very cost-effective.
All you need is a phone connected to the internet and a seat within the hosted voice platform, which after the initial setup can be achieved in under 1 hour. It really is that simple.
What are the main benefits of switching to Hosted Voice?
Reduced Costs: You can save 35% on average by adopting IP Voice instead of traditional phone lines.
Software Assurance: You benefit from constant access to the latest automatic software updates which protect your business from telephony toll fraud.
Disaster Recovery: With Hosted Voice, your environments are built with disaster recovery options should an outage occur, meaning it’s easy to reroute calls to mobiles or alternative telephone lines.
Feature-rich: From easy sync ability and mobile twinning to in-built music on hold and voicemail to email settings, the range of features available enables you to manage your business communications effectively.
Quick Setup for Users: Users can be set up in minutes, with add-ons and changes made quickly and simply. Plus, it’s easy to scale and add new users with no disruption.
Some of the Features and Benefits
Retrieve voicemails without having to be in the office, we send voicemail messages direct to your email as attachments.
Instantly record any call at the touch of a button for quality and compliance.
Upload music to entertain your customers while they wait.
Environments can easily reroute calls should an outage occur.