Cloud PBX Phone Systems

Our hosted telephony platform is secure, scalable, and packed with enterprise-grade features, all designed to keep your team connected, wherever they work.

Say goodbye to outdated phone lines and hello to flexible, future-ready communication.

Providing businesses with a dependable, future-ready solution quickly and easily.

As the UK continues its migration to all-IP communications, SIP Trunking offers the ideal upgrade path for businesses still using ISDN. Our SIP Trunks replicate traditional ISDN functionality while adding powerful new features such as disaster recovery routing, real-time management, and advanced security.

Whether you’re upgrading an existing PBX or building a hybrid telephony solution, No Fuss IT ensures a smooth transition with minimal disruption.

Call Pickup

Answer calls ringing on other extensions within your ring group or team using our smart call pickup system.

Call Barge

Securely monitor, whisper, or join live calls to assist or manage conversations in real time.

Intercom / Paging

Broadcast instant messages to multiple extensions via intercom using loudspeaker functionality.

Softphone

Make and receive VoIP calls from any device with our softphone solution for mobile and desktop.

Announcements

Play automated announcements for opening hours, updates, or marketing at any point in a call.

Auto Attendant

Direct callers to the right team with a custom menu system that improves routing and response.

Ring Groups

Route calls to multiple team members with group naming for easy identification on incoming calls.

Time Conditions

Set call routing rules based on time, date, or holidays with preloaded UK bank holiday support.

Voicemail

Capture missed calls with voicemail linked to extensions or time-based call routing options.

Hold Music

Upload custom on-hold music or messages or stream live audio during call hold times.

Call Recording

Record and store calls securely with FSA and PCI compliance and configurable retention.

Alt Caller ID

Switch your caller ID to represent departments or brands instantly with one simple code.

Why Choose Us.

At No Fuss IT, we make technology simple, secure, and stress-free. Our team delivers tailored IT and VoIP solutions that just work with no jargon, no delays, no confusion.

From seamless support to scalable systems, we focus on what matters most. Keeping your business connected, protected, and productive. We handle the tech, so you can focus on growth.

01

Simple billing with no hidden fees

Our straightforward monthly billing makes it easy to manage costs, with no unexpected charges or confusing contracts, just clear, predictable pricing.

02

Easy setup supported by us

From onboarding to everyday use, our team is here to make setup fast, simple, and stress-free, with real support when you need it.

03

Scalable solutions that grow with your business

Whether you’re a small startup or a growing enterprise, our systems scale effortlessly to match your needs, without disruption or costly upgrades.

04

Reliable, secure broadband and networking

Built on trusted infrastructure, our hosted PBX ensures crystal-clear calls, enterprise-grade uptime, and data security you can depend on.

Future-ready business communication with the reliability you can count on.

At No Fuss IT, we believe in making business communications simple, reliable, and cost-effective. From Yealink desk phones to fully managed cloud phone systems, we provide end-to-end solutions that scale with your business. Our pricing is clear and predictable, with no hidden fees, surprise charges, or confusing contracts.

Backed by our friendly support team and enterprise-grade infrastructure, we make it easy to stay connected, without the stress or the jargon.

Certified Yealink Hardware

We supply and support the full Yealink range, from desk phones to conference devices, all fully optimised for our Cloud PBX systems.

Microsoft Teams Integration

Enable full external calling in Microsoft Teams with direct routing, combine chat, meetings, and telephony in one unified platform.

Business Broadband

Fast, stable broadband built for voice and video. Ideal for cloud phone systems, remote teams, and seamless communication.

Cloud PBX Phone System Questions, Answered.

Can I Bring My Existing Telephone Numbers?

Yes, you can keep your current phone numbers when switching to our VoIP service. Through UK number portability, as well as international portability in many regions, we make it easy to retain your business or personal numbers. To begin the process, simply confirm which numbers you’d like to move and that you have the authority to transfer them from your existing provider.

Porting usually takes just a few working days, and we handle the entire process for you, ensuring a seamless transition with minimal disruption.

Yes, we offer a range of VoIP call bundles tailored to suit different usage levels across the UK. Whether you need light, moderate, or high-volume call packages, we have flexible plans to match your requirements.

It’s important to note that out-of-bundle calls, such as those to premium-rate numbers or international destinations, will still incur charges unless explicitly included in your plan.

Once you’ve used your call bundle allowance, additional minutes are billed according to your agreed tariff. Full details, including call costs and our call tariff calculator, can be found in your customer portal (access subject to user permissions). This ensures total transparency in how your communications are billed.

Yes, we fully support encrypted SIP trunking to ensure secure and compliant voice communications. Our VoIP services include TLS (Transport Layer Security) and SRTP (Secure Real-time Transport Protocol), offering end-to-end encryption for both signalling and media streams.

This protects your voice traffic from interception, tampering, and eavesdropping, giving peace of mind to businesses that prioritise security and confidentiality in their telephony systems.

Yes, our advanced call recording platform is available for businesses that require integrated or hybrid PBX solutions. Whether you’re looking for PCI-DSS or MiFID II-compliant call recording, we have the tools to support regulated industries and high-compliance environments.

Our platform also includes Microsoft Teams integration, SMS capabilities, hosted PBX features, and support for hybrid setups using SIP trunking. All recordings and configurations are accessible via our intuitive control panel, making it easy to manage and scale your telephony features as your business grows.

IT Services that Grow just like your business

Hey there!​

Ready to chat? Let's connect with a quick call!

Our team of IT support analysts works with you at every stage of your IT journey, helping to strengthen your infrastructure and deliver long-term value to your business.

From Managed IT Services to Cloud Infrastructure, we offer a full suite of solutions that allow you to confidently outsource all your IT needs, with complete peace of mind, every step of the way.

IT Services that Grow just like your business

Hey there!​

Ready to chat? Let's connect with a quick call!

Our team of IT support analysts works with you at every stage of your IT journey, helping to strengthen your infrastructure and deliver long-term value to your business.

From Managed IT Services to Cloud Infrastructure, we offer a full suite of solutions that allow you to confidently outsource all your IT needs, with complete peace of mind, every step of the way.

Got IT questions? Get in Touch

Whether you’re looking for support, a quote, or just want to talk through your IT strategy — we’re here.